Resources & support

Start with a question. Leave with a next step.

A place to find the right guide, organise your thinking and prepare for a useful conversation.

Prepare your brief

Six things to bring to a useful conversation.

A short, honest brief is more useful than a long list of assumed deliverables.

01

The business

What you sell, who you serve and what customers value.

02

The problem

What is happening now and why it needs to change.

03

The objective

What would be different if the work succeeded?

04

The evidence

Useful feedback, examples, enquiries or process notes.

05

The constraints

Budget, capacity, deadlines, access and dependencies.

06

The decision

Who needs to approve the work and who will use it?

Keep the plan manageable

Choose one priority to investigate first.

Read the guide closest to your current problem, write down what you know and mark what you are assuming. If you need help interpreting the findings or delivering the next step, speak to AX4T.

A useful next read

Make sense of the next step.

Start with your business

What would you like to work better?

Bring the problem, the ambition or the thing you cannot quite put your finger on. We can work out the next step together.

Let’s talk about your business